1. What is the legal age to gamble online?
Players must be over 18 to open an account and play online in the UK, although in different countries the minimum age may vary, so it’s always best to check.
2. Why gamble at an online casino?
Playing at an online casino means getting your action in from anywhere, at any time on your PC, tablet or phone. There are now hundreds of slots and other games that can be played from the comfort of your front room or on the go.
3. Is it safe to play with real money online?
Yes, playing at any casino listed on Frontroomcasino.com is completely safe and regulated by respected authorities such as the UK Gambling Commission.
4. How can I deposit money?
Depositing money at an online casino is extremely simple, as you can now use a wide range of payment methods, including all major credit cards and a host of e-wallets.
5. Are my credit card details safe when stored by online casinos?
Yes, your credit card details are completely safe when stored online, thanks to the latest encryption technology employed by online casinos. However, if you do not feel comfortable sharing these online, you can now use an e-wallet or prepaid card for total peace of mind. Make sure that any site you visit has a secure sign displayed next to the search bar and that it’s a reputable company. If in doubt, drop us an email and our experts will be happy to confirm the site’s legitimacy.
6. What is the minimum deposit?
The minimum amount you can deposit will vary depending according to which casino you use, but most online casinos in the UK require a £10 minimum deposit. If in doubt, the minimum deposit amount is always displayed on the deposit page of the online casino.
7. Can I use more than one payment method?
Yes, online casinos will allow you to use more than one card or payment method to deposit and withdraw money. However, it’s worth noting that you will not be able to withdraw funds to a different account from the one you used for the original deposit.
8. How fair are the games?
All casinos reviewed on our site are independently audited and checked to ensure they run an unbiased and secure random number generator system.
9. What is the ‘Reverse a Withdrawal’ feature?
A withdrawal reversal allows you to cancel either an entire deposit or a percentage of your withdrawal amount. This feature allows you to continue playing without having to make an additional deposit. Not all online casinos offer this function.
10. What is a bonus or promotion?
Bonuses and promotions are rewards for loyal customers or incentives for new customers to sign up. Casino bonuses provide opportunities for players to boost their gaming balance or receive free spins on certain games.
11. What are ‘Wagering Requirements’?
It may sound complex, but a wagering requirement is simply the amount you must bet before a bonus can be withdrawn from your account. Wins and losses both count towards the requirement - you simply need to bet a certain total amount, usually expressed a multiple of the deposit and bonus amount.
12. What is a ‘match bonus’ and how do I claim it?
A match bonus is a bonus that is equal in value to your deposit amount. If an online casino offers to match your deposit by 100%, it means that if you deposit £100, they will give you £100 extra, subject to wagering requirements.
13. What are free spins?
Free casino spins may be awarded to a player for a particular slot. These are simply spins for which you have not had to pay. If you get a winning combination with a free spin, you will receive the payout as a cash bonus, subject to the relevant terms and conditions.
14. What are exclusive bonuses?
Exclusive bonuses are bonuses that you can only enjoy through FrontroomCasino.com.
15. Who do I contact if I run into problems?
We hope you will not experience any issues while playing, but if you need help, online casinos generally offer customer support 24/7 via email and by phone. If a casino offers live chat assistance, this will be made clear on our Reviews page.